Privacy Policy

This Privacy Policy was last updated on June 7, 2016

This Privacy Policy (“Privacy Policy”) explains how Freelance Academy. (“Freelance Academy”, “we” or “us”) collect, use and share personally identifiable information of visitors of our website (the “Site”) and users of our services (the “Services”). Please note that the primary purpose of our Site and the Services it to allow users to enroll in and take online courses on a variety of topics (“Courses”). For the purpose of this Privacy Policy, information that you provide through the Site can be in one of two categories: information relating to your use of the Site or the Services, including, without limitation, enrollment information for Courses, is referred to as “Site Information,” while information relating to taking the Courses, including, without limitation, interchanges with the Course instructors (“Instructors”), other students (“Users”), answers, essays, uploads and other items submitted to satisfy Course requirements, is referred to as “Course Information.” When this Privacy Policy uses the generic term “information” it is intended to address the general use of information, and not your specific Site Information or Course Information. By using the Site, Services, or Courses you consent to the collection, use and disclosure of your personally identifiable Site Information and Course Information, as applicable, in accordance with this Privacy Policy.

1. Personally Identifiable Information

You can generally visit the Site without revealing any personally identifiable information about yourself. We do not collect personal information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive company or product information, or request information about specific Services, or provide comments about Services, you will be asked to provide contact information so that we can complete your request. We use this Site Information to fulfill your request. We may also use this Site Information to send you additional information about our Services or Courses on the Site that you may be interested in.

Some of the Services require that you become a registered user and create a user account. This will require that you provide certain personally identifiable information, that may include (but not be limited to) your name and email address.

You allow us to use this personally identifiable Site Information to register you to use the Services, enroll in Courses, and otherwise provide you with the Services; verify your authority to enter the Site and access the Courses and Services; notify you of updates; improve the content and general administration of the Site and the Services; provide you with notices regarding the Services and other services that you have purchased or may wish to purchase in the future.

You also consent to our providing this personally identifiable information to Instructors as part of the Course Information when you enroll in a Course. Instructors will use this Course Information to provide the Course to you. Instructors may have other users for Course Information. It is your responsibility when you enroll in a Course to confirm what uses the Instructor will make of your personally identifiable Course Information. Freelance Academy does not control these uses by Instructors.

2. Additional Information

Freelance Academy may automatically collect Site Information about your general usage of the Site, Services and Courses. We may track usage patterns to see what features of the Site, Services and Courses you use, Site traffic volume, frequency of visits, type and time of transactions, type of browser, browser language, IP address and operating system, and statistical information about how you use the Services and Courses. We only collect such Site Information in an aggregate manner that does not personally identify you. This aggregate data may be used to assist us in improving the Site and the Services and provided to other third parties to enable them to better understand the operation of the Services, but such information will be in aggregate form only and it will not contain personally identifiable data.

3. Underage

We recognise the privacy interests of children and we urge parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information immediately. Children under the age of 13 may not register for an account or purchase Courses. Individuals under the age of 18 may only use the Services with the involvement, supervision, and approval or a parent or legal guardian.

4. Disclosure

We will share your personally identifiable Site Information with third parties only in the ways that are described in this privacy policy. These include, but are not limited to, sharing Site Information with service providers to allow them to fulfill your requests. We do not sell your personal information to third parties. Please refer to the sections above on personally identifiable and other Course Information for how Course Information may be used.

We may also disclose your personally identifiable information: (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce these Terms of Use, or (c) to protect the safety of Users of our Site and our Services and Courses. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganisation.

5. Retentions

We retain Site Information and the personal data we process on behalf of Users for as long as needed to provide the Services. We will retain and use this personal Site Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with Users, and/or the period required by laws in applicable jurisdictions. Please see the sections above for how Course Information may be used.

6. Amending Information

If you believe that Freelance Academy has incorrect Site Information or Course Information that was provided as part of the Services, you may use the Services to correct, amend, or delete that information. You may also contact us by e-mailing our customer support at support@freelanceacademy.com. We can only alter Course Information that was initially provided to us; you need to contact the Instructor for other purposes.

From time to time, we may send you emails about Course or new or modified Services that we believe might interest you. If you wish to opt-out of receiving these materials, you may follow the unsubscribe procedure provided in the email.

7. Security

The security of your personal information is important to us. Freelance Academy employs procedural and technological measures to protect your personally identifiable information. These measures are reasonably designed to help protect your personally identifiable information from loss, unauthorised access, disclosure, alteration or destruction.

We may use software, secure socket layer technology (SSL) encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorised access to your personally identifiable information. However, Freelance Academy cannot guarantee that unauthorised third parties will never be able to defeat these measures or use your personally identifiable information for improper purposes. Therefore, you should be aware that when you voluntarily display or distribute personally identifiable information, that information could be collected and used by others. The Freelancer Club is not responsible for the unauthorised use by third parties of information you post or otherwise make available publicly.

8. Links to third party sites

The Site, Services and in particular the Courses, may provide links to third party websites or resources not associated with us and over which we do not have control (“External Web Sites”). Such links do not constitute an endorsement by Freelance Academy of the External Web Sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Freelance Academy is only providing these links as a convenience, and cannot be responsible for the content of such External Web Sites.

9. Changes and updates

Freelance Academy reserves the right to change this Privacy Policy from time to time. We will post the revised Privacy Policy on this Site and will either send a notice to the e-mail address that you specified in your registration and/or post notice of the change so it is visible when users log-on for the first time prior to said changes taking effect so that you are always aware of what personal information we may collect and how we may use this information. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or Services will be subject to the then-current Privacy Policy.

10. Contact

We welcome your comments or questions concerning our Privacy Policy. If you would like to contact Freelance Academy regarding this Privacy Policy, please do so by emailing us at support@freelanceacademy.com

Freelance Academy is a trading name of Model Days Limited, a company registered at Office 978, 109 Vernon House, Friar Lane, Nottingham, NG1 6DQ